Saturday, March 27, 2010

Who Uses Coupons and Why

Here's an interesting article with a new slant on who uses coupons and why. There is definitely some truth here, as we all know how it feels when we encounter a coupon-hating cashier. Only the strongest move on to fight another day..... er, redeem coupons again. I'm sure there are countless new coupon users who had a bad experience the first time out, and gave up immediately. Also, I am still working on the Walgreens Coupon Policy. I hope to have it done this weekend, then I will post for your suggestions before actually sending it via registered mail to the Walgreens CEO.  I'm going to include this quote from the above article:

"Coupons are a time-tested strategy for building business, but this study suggests that a store that prints coupons but does not train its staff to treat users as valued, admired customers is shooting itself in the foot. The next time a clerk looks down his/her nose at you when you pull out a coupon, recognize them for the fool they are, and keep on clipping. Don't let the disregard of a clerk cheat you out of the savings."

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